Build a Dynamic Career with Us
Innovative Hub believes in investing in people and delivering them a holistic employment experience because they are the key to our overall success. If you share our commitment to serve our clients with excellence and hold yourself to the highest standards, then we’d love to hear from you.
Explore job openings below and send in your details at firstname.lastname@example.org
Looking for a good fit?
Please send your resume and tell us about yourself — your expertise, goals, aspirations and we’ll contact you once a suitable position is available.
Service Representative (Vietnam)
- Assist Gold Suppliers on Alibaba.com to manage their accounts.
- Understand and fully master the operational, functionality and hands-on process on Alibaba.com
- Communicate with clients effectively via emails, phone calls or other communication channels to resolve the issues.
- Handle and manage clients’ complaints, provide appropriate solutions and alternatives within the stipulated time frame, follow up promptly to ensure resolutions set are met. Detailed records of clients’ interactions to be documented properly.
- Able to multi-task, prioritize and good time management.
- Provide training and continuous support in respective tasks allocated to improve client’s account.
- General Administrative duties as assigned.
- Competent in both verbal and written for English and Chinese