- Our Clients
Since our inception, we have helped many clients achieve success as Alibaba.com Gold Membership Suppliers. For any enquiry on Alibaba.com Gold Supplier Membership, simply contact us.
Overall, our experience has been very good with Alibaba.com and especially after Innovative Hub started to offer service and support to us a Local Service Partner, our trade lead and performance has improved dramatically since then.
With new mini site developed by Innovative Hub, we are currently able to generate 70-100 enquiries per month for our cooking oil and coffee products in the Asian and Middle East region.
We also thank the staff of Innovative Hub for their help and constant training initiative to use the Alibaba platform most effectively. We know that business opportunities will grow with sincere efforts together.
Innovative Hub is a good local service partner as well. They are always there to provide assistance whenever I encounter any problem. They constantly check in with me and provide optimization tips. Their in-house trainings are useful too.
On June 2018, we started on our Alibaba’s minisite planning and development, and also participated in talks regarding to Alibaba. From the talks we attended, we realised that it is very convenient to use and of course, the speakers are very kind to share their experience with Alibaba to us.
Throughout the course, the Alibaba.com team has been forthcoming with their unstinting support on the training, in particular, Coco Wang. She is very informative and insightful and made the sessions very enriching.
Last but not least, we would like to thank Innovative Hub for their constant support. Whenever we have any questions, we could ask IH and they are always willing and able to help.
With the help from Innovative Hub, we have learnt the importance of high-quality product postings. Informative product details will build up the confidence level of the buyers and they will be more willing to contact us.
We have improved from a 0-star supplier to a 2-star supplier in a short period of time based on these tips and the help from Innovative Hub support group.
We would like to say that Alibaba.com is a good platform which is user-friendly and effective in bringing more traffic. Moreover, Alibaba.com service partner Innovative Hub is very good support team. They are always there to provide help whenever we encounter any question. Their in-house trainings are also very useful. Thanks to Innovative Hub, we were able to learn each function and topic in depth and this helps a lot when we optimize our account performance and product postings.
Innovative Hub, Alibaba’s partner in Singapore, has offered great guidance on how to setup our minisite on Alibaba, as well as promote our product and engage customers. Pioneer China businesspersons who are successful on Alibaba B2B platform were invited to Singapore to share their experience as “Teachers”. They are particularly helpful in terms of advices on how to avoid some simple mistakes and the latest tools to engage with customers.
We started to apply Alibaba.com gold membership since 2014 when most of our products were ready. Alibaba.com assigned an account manager to us, who assisted us on the strategies and good practices, and she has been really helpful to our business development.
This year, we attended some training from Innovative Hub & learnt some tips to market our products better. After we make the changes, our page got noticed by some prospective buyers, and subsequently got sales. A customer from Vietnam placed an order.